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Operations Manager

The Foundation The DC Bar Foundation (DCBF), a 501(c)(3) organization established in 1977, funds, supports, and improves legal representation of people living in poverty and in vulnerable situations, or who are otherwise under served in the District of Columbia. We are committed to the vision that residents of the District have equal access to justice, regardless of income. We provide grants, training, and technical assistance to DC legal aid organizations and award loans to DC poverty lawyers to help with their educational debt. As a part of our investment in justice, DCBF is implementing a robust strategic plan that will include (1) funding with intention, (2) engaging with our stakeholders, (3) identify unmet needs, (4) demonstrate impact, and (5) infuse with racial justice and equity.

The Position DCBF is seeking an Operations Manager to ensure efficient operations and administrative functions at the DC Bar Foundation. The primary responsibilities include, but are not limited to, the following:

  • Oversee all office and internal functions including, but not limited to, business registration needs, accounts receivable and accounts payable, incoming mail, and main line telephone calls

  • Operate as the primary administrator and point of contact for IOLTA database management and bank approval process

  • Manage all aspects of certain committee meetings such as scheduling, agendas, reminders, materials, recording of minutes, and follow up items

  • Serve as the assistant to the CEO by managing calendar appointments, making reservations, and providing other assistance as requested 

  • Manage Information Technology needs for the office

  • Approve billing, process invoices, allocate expenses, and manage the SmarTrip benefit program

  • Serve as the liaison for building and security matters, as well as external suppliers and service providers

  • Manage interns and temporary employees

  • Maintain electronic files and update Salesforce database

  • Work alongside other Foundation departments to ensure smooth operations

  • Manage all aspects of BoardEffect, the board portal used by the Foundation, ensuring content is current and consistent across committees

  • Lead administration of Asana, the Foundation’s project management software, maintaining ownership of the platform, and providing support to staff as needed

Minimum Requirements

  • Bachelor’s degree from an accredited college or university

  • Five years’ experience managing operations in a professional environment

  • Two years’ experience working for a nonprofit organization

  • Excellent project management skills, with the ability to coordinate activities of all resources throughout each phase of the project cycle

  • Strong knowledge of administrative practices, with excellent formatting skills

  • Exceptional attention to detail and accuracy required to independently produce high-quality deliverables

  • Strong computer skills, with the ability to quickly master new technologies

  • Highly proficient with Microsoft Office Suite and Adobe Acrobat

  • Excellent organizational and time management skills with the ability to plan, coordinate, and manage multiple tasks, deadlines, and competing priorities

  • Ability to understand when issues require escalation

  • Sound professional judgement and demonstrated professional maturity

  • Excellent verbal and written communication skills

  • Skilled use of standard office equipment including computers, scanners, printers, copiers, and phones

The ideal candidate will also have experience using Asana and Salesforce.

Compensation Package

  • Salary commensurate with market and experience

  • Paid medical, dental, vision, life and disability insurance

  • Flexible Spending Account

  • 401(k) retirement plan with matching contribution

  • 12 paid holidays per year, plus annual office closing December 25 through January 1

  • 15 days of paid vacation in addition to accrued sick leave

  • Monthly transportation subsidy

  • Annual professional development subsidy

ADA/EEO Statement Persons with mental or physical disabilities as defined by the Americans with Disabilities Act are eligible for this position as long as they can perform the essential functions of the job after reasonable accommodations are made to their known limitations. If the accommodation cannot be made because it would cause the employer undue hardship, such persons may not be eligible for this position.

The DC Bar Foundation provides equal employment opportunity to all individuals. We do not discriminate on the basis of race, religion, sex, age, national origin, veteran status, disability, or any other characteristic protected by state, federal, or local law.

Location: Washington, DC

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